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Terms Conditions for Your CK44 Games Account

These terms set out what you agree to when you open and use your CK44 Games account — from depositing via bKash, Nagad, or Rocket through to how withdrawals are processed and what happens if there's a dispute.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawal conditions statedDispute process included

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What These Terms Cover and How They Apply

CK44 Games Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, you confirm that you have read and accept these terms in full. They apply to every action you take on the platform — depositing funds through bKash, Nagad, or Rocket; placing wagers; requesting withdrawals; and contacting support. We may

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update these terms when required, and continued use of your account after any update means you accept the revised version. If you are accessing from Bangladesh, your use is subject to applicable local law and the eligible regions we serve. We do not accept accounts from
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jurisdictions where online gaming is prohibited. Certain features — including specific payment rails and game categories — may be restricted depending on where you connect from. Any funds held in your account wallet are held for gaming purposes only and are not a financial deposit product.
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We reserve the right to suspend or close accounts that breach these terms, including cases of fraudulent payment submissions, identity misrepresentation, or abuse of promotional mechanics. If your account is closed for a breach, any pending withdrawal may be held pending investigation. Questions about a specific
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clause can be directed to our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How We Handle Your Account and Data

Account Security

Your account is protected with OTP verification at login. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation stays within your own wallet app.

Data Retention

We keep account records for as long as required under applicable rules for the regions we serve. You can request a summary of what we hold by contacting support directly.

Cookies and Tracking

We use cookies to keep your session active and to remember your preferred payment method. You can adjust cookie preferences in your browser without losing account access.

Requesting Changes

To update your registered details — name, phone number, or linked wallet — contact support with valid identification. Changes to payment details go through a verification step before they take effect.

CONTACT POLICY TEAM

How to Reach Us About These Terms

Team online

Live Chat

Start a live chat from any page on the site. Our support team can clarify what any clause in these terms means for your account situation.

Email Support

Send your query to our support address for a written response. Use email when you need a record of the exchange or have a detailed account question.

Help Centre

Our help centre covers the most common questions about account terms, payment conditions, and what to do if your account is restricted.

Common Questions About These Terms

These terms apply to anyone who opens or uses a CK44 Games account. Access depends on your location and whether online gaming is permitted under your local law and in your eligible region.

Yes. We may revise these terms when required. We will notify you of material changes. Continuing to use your account after a change means you accept the updated version.

If we close your account for a terms breach, any balance may be held while we review the case. Accounts closed on request in good standing are processed according to our withdrawal steps.

No. Payment confirmation happens inside your own wallet app. We record the transaction reference but do not store your wallet PIN or full account credentials on our side.

Contact our support team by live chat or email and explain the situation. We review disputes against these terms and respond with a written outcome. Players in Dhaka and elsewhere follow the same process.

The version on this page is current. We update the date shown at the top of this document when changes are made, so you can always check here for the version in effect.

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